Reviews
What patients say.
Honest reviews from active adults who came in trying to avoid surgery, manage chronic pain, or get back to what they love. Read the actual outcomes, not curated marketing copy.
Request ConsultationRichmond, VA · 4.9★ Google
We do not curate testimonials. The reviews are what they are.
Patients leave reviews on Google. We do not select, edit, or filter them. We do not solicit reviews from patients we know will give five stars and avoid asking patients we know will not. We do not offer incentives in exchange for positive reviews. The result is an honest signal of what working with us is like.
If a review identifies something we could do better, we read it, address it directly with the patient where appropriate, and use it to improve. The integrity of the practice depends on this.
Current Rating
4.9 out of 5
Based on 46 verified patient reviews on our Google Business Profile. Updated periodically as new reviews come in.
Review themes we hear most
While individual reviews speak for themselves, certain themes show up consistently across patient feedback.
Honest evaluation
Patients commonly note that the consultation gave them clarity, even when we recommended treatments other than ours. The honest evaluation is often what brings them back.
Personalized care
Patients reference protocols built around their specific case, not default templates. They reference April taking the time to listen to the full history before recommending a path.
Real outcomes
The most common theme: patients describing meaningful change in pain, mobility, or function after months or years of unsuccessful treatment elsewhere.
Surgery avoided or deferred
A recurring theme from patients who came in considering surgery and ended up with non-surgical outcomes that held up over time.
Clinical professionalism
Patients reference the calm, clinical environment. The lack of pressure. The clear pricing. The explanation of what each treatment involves.
Real patient reviews
From our verified Google Business Profile. Unedited and unfiltered.
“Joint Freedom is amazing. This is my second review. I honestly did not think it would work for me. I am in no pain. From the beginning it relieved the pain. I am going twice a month now because it feels so good. I will probably reduce to a monthly session for maintenance. The staff is incredible, compassionate. This was the best decision I've made for my well being. I highly recommend Joint Freedom.”
Patricia Kennedy
Pain relief
February 2026
“The staff at Joint Freedom is amazing — everyone in the office is professional, welcoming, and very caring. Since I started treatment here, I have experienced a significant improvement in my knee pain, and I am now able to move around much more comfortably. The treatments have truly made a positive difference in my daily life. I highly recommend Joint Freedom to anyone dealing with joint or knee pain because the care and results have been outstanding. Thank you to the entire team for your dedication and support!”
Tracy James
Knee pain · Laser therapy
May 2026
“Joint Freedom is exactly what it is. I have bone on bone knee pain and ankle pain, since my first treatment I am able to walk normally without limping and minimal to no pain in either extremity, thank you, this is an amazing program and team, I would recommend anyone and everyone to at least try it once you won't regret it! John and the staff are so knowledgeable and I appreciate all the information given with no overloading of info.”
Mrs Redd Sheeko
Knee osteoarthritis · Ankle pain
May 2026
“I am recommending Joint Freedom to anyone who is looking for a non-surgical intervention for a painful condition. John, Hannah, and April make an incredible team. I received treatment for ongoing pain in two parts of my body and after two treatments, I am experiencing incredibly reduced pain. I have been a medical professional for many years and have great confidence referring people to Joint Freedom.”
Joan Shepherd
Multi-site pain
May 2026
“The staff here are just wonderful to deal with, they really care about helping with whatever you are going through. I came for a soft tissue injury and this treatment has sped up my healing process to where I am back to 100% already in just a month. Thank you Joint Freedom team for everything!”
Christopher Wagner
Soft tissue injury
May 2026
“Joint freedom is amazing, the laser treatment has helped me tremendously with knee and back pain! The staff is so nice, accommodating, and they truly care. Highly recommend seeing them if you are in any kind of joint/muscle pain.”
Gabrielle Achord
Knee pain · Back pain · Laser therapy
August 2025
“Went in for a torn meniscus and through 1 PRP shot, it's almost completely healed. Professional and friendly staff and Brittney is amazing! Appreciate looking out for veterans!”
Sidney Lucas
Meniscus tear · PRP
August 2025
About review integrity
We follow standard FTC and Google guidelines on reviews.
- We do not solicit reviews in exchange for treatment, discounts, or any other incentive.
- We do not edit, filter, or selectively display reviews on our site.
- We do not write or fabricate reviews.
- We do not respond to negative reviews defensively or remove them.
- Reviews displayed on this site come from our verified Google Business Profile.
If you have feedback about your experience, positive or negative, you can leave a review on Google directly. We read every one and use the feedback to refine the practice.
Leave a Google reviewOther ways to evaluate the practice
Reviews are one data point. Patients evaluating Joint Freedom often also consider:
The clinical credentials of the team
April Ashworth, AGPCNP-BC, leads the practice. Read her full bio for credentials, training, and clinical approach.
About April Ashworth
The treatments offered and the evidence behind them
Each treatment page documents the modality, the evidence, the protocol, and what to expect.
See all treatments
The conditions we treat
The full scope of conditions we treat, with detail on diagnosis, treatment paths, and outcomes.
See all conditions
A direct consultation
The most accurate way to evaluate whether the practice is right for your case. Free, thirty minutes, no commitment.
Request consultation
Ready to see for yourself?
Free thirty-minute consultation. No pressure. No pitch. Honest evaluation of whether we can help your specific case.
Address
2301 N Parham Rd, Ste 1Henrico, VA 23229
Phone
Hours
Monday – Thursday: 9:30am – 4:30pm · Friday: 9:00am – 1:00pm · Saturday & Sunday: Closed
We proudly serve patients throughout the Richmond metropolitan area, including Richmond, Henrico, Glen Allen, Short Pump, Midlothian, Mechanicsville, and Chesterfield, and surrounding Virginia communities.